Restarting your computer properly helps refresh system processes and resolve temporary issues. Follow these steps based on your device:
Step 1: Save your work
Close all applications and save any open files to avoid losing data.
Step 2: Open the restart option
Windows: Click the Start menu, select the Power icon, then click Restart
Mac: Click the Apple menu and select Restart
Do not use the shutdown option, as in modern Windows systems it may not fully clear the system state.
Step 3: Wait for the system to reboot
Allow your computer to fully shut down and start again. Do not turn off the power during this process.
Step 4: Log back in
Once the system restarts, sign in with your credentials and reopen your applications.
Step 5: Check if the issue is resolved
After restarting, verify if the problem you were experiencing has been fixed.
If your computer continues to have issues after restarting, the Enstep team can help. Request a consult to identify and resolve system performance problems.