If you have forgotten your domain account password, you can reset it by following these steps:
Step 1: Use the password reset option
Go to your organization’s password reset page or login screen and select the Forgot Password option.
Step 2: Verify your identity
Follow the prompts to confirm your identity. This may include answering security questions or completing a verification step.
Step 3: Set a new password
Create a strong password using a mix of letters, numbers, and symbols. Avoid using previous passwords.
Step 4: Update your devices
After resetting your password, update it on all devices and applications (email, VPN, etc.) to prevent account lockouts.
Step 5: Try logging in again
Sign in using your new password to confirm access is restored.
If you are unable to reset your password or need assistance, the Enstep team can help. Request a consult to securely restore access to your account.