Mobile Device Management (MDM)
Struggling with your Business Mobile Devices?
- Lost or compromised devices can put sensitive data at risk
- Keeping apps updated and secure across multiple devices is time-consuming
- Remote work makes it harder to monitor and protect mobile devices
- Device security issues can disrupt workflows and productivity
- Finding a simple way to setup mobile devices without stress can feel impossible
Mobile Device Security
We secure company-owned and approved mobile devices, including iOS and Android smartphones and tablets enrolled in mobile device management. Security controls include device encryption enforcement, screen-lock and passcode policies, and secure access to company resources. These protections apply only to devices enrolled in our MDM platform and help safeguard business data on mobile systems.
Remote Wipe & Access Management
We manage remote wipe and access controls for enrolled iOS and Android devices and supported laptops within our MDM platform. If a device is lost, stolen, or decommissioned, we can remove company data or disable access to business systems. Access management ensures that only authorized users and approved devices can connect to the company email, applications, and data.
Mobile Application Support
We support the deployment and maintenance of approved business applications on enrolled mobile devices, including iOS and Android platforms. This includes controlling which applications are installed, applying updates where supported, and enforcing app-level security policies.
Systems We Support
We support company-owned iOS and Android devices, approved BYOD phones and tablets (business data only), supported mobile devices enrolled in MDM, and approved mobile apps. All services apply only to devices and applications included in your plan and enrolled in our management tools.
Our Onboarding Process
01
Setup & Discovery
We kick off with a meeting to set expectations and outline our process. Then, we look at your current IT setup, conduct audits, and gather any necessary documents from your previous provider.
02
Transition & Setup
We transfer essential assets like domains, licenses, and cloud services so that everything is set up correctly. During setup, we install monitoring tools and perform thorough checks to catch any hidden issues.
03
User Migration & Training
We move your users into our system by setting up accounts and importing support history. We’ll also train your team on how to use our tools and implement important security policies for data protection.
04
Optimization & Documentation
We finalize IT processes, create employee workflows, and enforce security standards. From here, we start regular system monitoring and make adjustments for smooth operation.
Why Enstep forMobile Device Management?
We understand the unique needs of your business and tailor our solutions to fit. Our MDM agents provide 24/7 support, ensuring your devices are always secure and accessible. You’ll also benefit from our flexible plans that fit your budget.
When you choose Enstep, you’re not just getting a service; you’re gaining peace of mind knowing your mobile devices are in capable hands.
Key Differentiators
Customized Solutions
Tailored IT services that align with specific business needs, unlike one-size-fits-all offerings from others.
Proactive Security
Advanced threat detection, continuous monitoring, and rapid incident response to protect against emerging threats.
24/7 Expert Monitoring
Professional tech support and assistance, ensuring prompt issue resolution and minimal downtime.
Recent Testimonials
Hear from Satisfied Clients
Discover why our clients trust us. Read recent testimonials to hear how Enstep delivers reliable IT solutions.
Questions About MDM Software Solutions
What tools are included in the MDM solution?
Our MDM solution includes a variety of tools designed for managing mobile devices, ensuring robust data security. This encompasses device enrollment processes that allow for easy onboarding of smartphones, tablets, and IoT devices. We provide cloud-based management and security features that enable organizations to monitor and control device usage effectively.
How does the MDM work with different devices and operating systems?
Our device management solution supports a wide range of operating systems, including iOS, Android, and Windows. This flexibility allows businesses to manage Apple devices and other smartphones or tablets seamlessly. Our MDM tools secure personal devices for organizations with a Bring Your Own Device (BYOD) policy, keeping productivity high.
What support do businesses get to set up and use the MDM?
We offer comprehensive support for setting up our MDM solution, including assistance with device enrollment and configuration. Our technical team is available to help businesses remotely manage their devices and provide ongoing support to ensure smooth operation. This includes using a data agent for continuous monitoring, enabling swift responses to any security threats or compliance issues.
Can you secure devices if they are lost or stolen?
Yes, remote wipe and access management allow IT teams to erase data or lock devices. This prevents sensitive information from falling into the wrong hands. Devices can also be tracked to locate them quickly. This helps reduce risk and protect your business.
How does mobile app management help my team?
Mobile app management makes sure all apps are installed, updated, and functioning properly. Employees always have the tools they need without manual intervention. This prevents app errors and saves time. It keeps workflows efficient and productive.
Will MDM improve productivity for remote workers?
Yes, MDM ensures mobile devices are secure, up-to-date, and easy to use. Employees can access the apps and data they need from anywhere. This reduces delays and communication issues. Teams can stay connected and productive wherever they work.
Is MDM suitable for small businesses?
Absolutely, MDM is designed to scale for businesses of all sizes. It simplifies device management and security without needing a large IT team. Small businesses can protect sensitive data and improve workflows efficiently. This allows owners to focus on growing their business instead of managing devices.
What Managed IT Services Do You Offer?
At Enstep, every business receives a managed services plan tailored to its specific needs. Our plans offer fixed-cost budgeting so you always know what to expect each month. Some services are included in every plan, while others are added based on your goals, environment, and security requirements. This flexible approach ensures you only pay for what you need and always have the right level of support for your team and long-term IT strategy.
| Managed IT Service | What It Includes | How It Helps Your Business |
|---|---|---|
| Comprehensive IT Support | User support, workstation management, software and hardware troubleshooting | Ensures employees can work without constant tech issues slowing them down |
| Backup & Disaster Recovery | Data backups, offsite storage, recovery planning, and restoration support (based on plan tiers) | Protects your critical data and helps your business recover quickly from unexpected events |
| IT Infrastructure Upgrades | Server upgrades, network improvements, virtualization, hardware replacements (project-based) | Improves performance, reliability, and scalability as your business grows |
| Cloud Services | Cloud migrations, cloud management, SaaS management, virtual desktops, cloud backups | Helps teams work securely from anywhere with scalable, flexible cloud environments |
| Security Services | Firewall management, endpoint protection, patching, threat detection, vulnerability management | Reduces cyber risk and strengthens your overall security posture |
| Proactive Monitoring & Maintenance | System monitoring, predictive maintenance, alerts, performance tracking | Prevents issues before they disrupt your operations and keeps systems running smoothly |
| Vendor Management | Liaison between your business and third-party vendors, procurement support, licensing assistance | Simplifies vendor communication and helps ensure services stay organized and up to date |
| Mobile Device Management (MDM) | Mobile security, remote wipe, app management, access control | Protects data on mobile devices and keeps company information secure on the go |
Disclaimer: Enstep only supports approved systems that are under contract and enrolled in our management tools. Coverage depends on the selected plan. Personal or unmanaged devices are not supported. Our services reduce risk but do not guarantee uninterrupted availability or full security.
Where do you go
from here?
Reach out and find out how great Enstep support can be!