Cloud Services
Struggling to Keep Up with Cloud Technology?
- Moving to the cloud can feel expensive and complex
- Managing cloud apps and backups takes time away from your business
- Poor cloud setups can cause slowdowns and downtime
- Scaling cloud resources can feel overwhelming
- Choosing a secure, cost-effective solution is confusing
- Cloud Migration (Microsoft Azure)
- Cloud Management
- SaaS Management
- Cloud Backup Solutions
- Virtual Desktops & Hosted Servers
- Systems We Support
Cloud Migration (Microsoft Azure)
We plan and execute migrations from on-premises Windows servers, file shares, and supported applications, such as Microsoft Azure and others. Migrations are delivered as scoped projects and may include data transfer, application re-hosting, and identity integration. After migration, supported cloud resources can be enrolled in monitoring, security, and backup services as defined by your service plan.
Cloud Management
We manage supported cloud environments hosted in Microsoft Azure and AWS that are under contract. Cloud management includes monitoring system availability, managing resource usage, assisting with cost optimization, and maintaining security configurations where supported. Management applies only to cloud resources deployed and approved by Enstep.
SaaS Management
We manage approved Software-as-a-Service (SaaS) platforms, including Microsoft 365 and other supported business applications. Services include user access administration, license oversight, and basic configuration support. SaaS management is limited to supported platforms and does not extend to custom application development or third-party application troubleshooting outside scope.
Cloud Backup Solutions
We provide cloud-based backup for supported servers, managed workstations, and approved cloud workloads. Backups are configured to securely store copies of business data and support recovery in the event of data loss or system failure. Backup scope, retention, and recovery options are defined by the selected service plan.
Virtual Desktops & Hosted Servers
We deploy and support hosted virtual desktops and cloud-based servers within Microsoft Azure or other supported cloud platforms. These environments allow users to access approved desktops and applications from managed devices. Hosted systems are configured for centralized management, security, monitoring, and backup, where included in scope.
Systems We Support
We support Microsoft Azure environments, Microsoft 365, approved SaaS platforms, approved cloud-hosted servers, and approved virtual desktops. All services apply only to cloud resources that are approved and fully managed by our team.
Our Onboarding Process
01
Setup & Discovery
We kick off with a meeting to set expectations and outline our process. Then, we look at your current IT setup, conduct audits, and gather any necessary documents from your previous provider.
02
Transition & Setup
We transfer essential assets like domains, licenses, and cloud services so that everything is set up correctly. During setup, we install monitoring tools and perform thorough checks to catch any hidden issues.
03
User Migration & Training
We move your users into our system by setting up accounts and importing support history. We’ll also train your team on how to use our tools and implement important security policies for data protection.
04
Optimization & Documentation
We finalize IT processes, create employee workflows, and enforce security standards. From here, we start regular system monitoring and make adjustments for smooth operation.
Why Enstep for
Cloud Services?
We offer personalized support and scalable solutions tailored to your specific requirements. With these tools, you can focus on growth without worrying about IT challenges.
When you choose Enstep, you’re not just accessing technology; you’re gaining peace of mind knowing your data is secure, scalable, and managed by experts.
Key Differentiators
Customized Solutions
Tailored IT services that align with specific business needs, unlike one-size-fits-all offerings from others.
Proactive Security
Advanced threat detection, continuous monitoring, and rapid incident response to protect against emerging threats.
24/7 Expert Monitoring
Professional tech support and assistance, ensuring prompt issue resolution and minimal downtime.
Recent Testimonials
Hear from Satisfied Clients
Discover why our clients trust us. Read recent testimonials to hear how Enstep delivers reliable IT solutions.
Questions About Cloud Management Services
What specific steps do we take in the cloud migration process?
After assessing your current IT infrastructure, we plan the migration so that everything will move smoothly. Then, we start transferring your data and applications to the cloud, using secure methods to protect your information. After that, we test everything to make sure it works as expected. Finally, we provide training and support to help your team adapt to the new system.
How do you ensure the security of data during migration and while stored in the cloud?
During migration, we use advanced encryption methods to protect your data. This means we scramble your information, making it unreadable to anyone who shouldn’t see it. Once your data is in the cloud, we continue to use strong security measures. We monitor your cloud systems regularly and ensure compliance with industry standards to keep your data safe from threats.
What support is available during cloud management?
If any issues come up during cloud management, we are here to help. Our 24/7 Help Desk is available to provide immediate support. We also offer resources like detailed guides and training materials to assist your team. Our goal is to ensure your operations run smoothly and you have peace of mind knowing help is always available.
What is SaaS management, and why is it important?
SaaS management makes sure all cloud software is up-to-date and running properly. Employees always have access to the tools they need without manual updates. This prevents downtime and keeps work moving smoothly. It also reduces stress on your IT staff.
How secure is storing data in the cloud?
Cloud providers use strong security measures to protect data from hacking or loss. Backups and encryption keep sensitive information safe. Access can be controlled for different employees or departments. This gives your business peace of mind without extra work.
Can cloud solutions save my business money?
Yes, cloud services reduce the need for expensive hardware and maintenance. You only pay for the services you use, which makes costs predictable. Cloud solutions also reduce downtime and improve efficiency, which saves money over time.
What is a virtual desktop, and how does it help?
A virtual desktop lets employees access their work computer from anywhere using the internet. This is great for remote work or multiple locations. It keeps systems consistent, secure, and easy to manage. Teams can stay productive without being tied to a physical office.
What Managed IT Services Do You Offer?
At Enstep, every business receives a managed services plan tailored to its specific needs. Our plans offer fixed-cost budgeting so you always know what to expect each month. Some services are included in every plan, while others are added based on your goals, environment, and security requirements. This flexible approach ensures you only pay for what you need and always have the right level of support for your team and long-term IT strategy.
| Managed IT Service | What It Includes | How It Helps Your Business |
|---|---|---|
| Comprehensive IT Support | User support, workstation management, software and hardware troubleshooting | Ensures employees can work without constant tech issues slowing them down |
| Backup & Disaster Recovery | Data backups, offsite storage, recovery planning, and restoration support (based on plan tiers) | Protects your critical data and helps your business recover quickly from unexpected events |
| IT Infrastructure Upgrades | Server upgrades, network improvements, virtualization, hardware replacements (project-based) | Improves performance, reliability, and scalability as your business grows |
| Cloud Services | Cloud migrations, cloud management, SaaS management, virtual desktops, cloud backups | Helps teams work securely from anywhere with scalable, flexible cloud environments |
| Security Services | Firewall management, endpoint protection, patching, threat detection, vulnerability management | Reduces cyber risk and strengthens your overall security posture |
| Proactive Monitoring & Maintenance | System monitoring, predictive maintenance, alerts, performance tracking | Prevents issues before they disrupt your operations and keeps systems running smoothly |
| Vendor Management | Liaison between your business and third-party vendors, procurement support, licensing assistance | Simplifies vendor communication and helps ensure services stay organized and up to date |
| Mobile Device Management (MDM) | Mobile security, remote wipe, app management, access control | Protects data on mobile devices and keeps company information secure on the go |
Disclaimer: Enstep only supports approved systems that are under contract and enrolled in our management tools. Coverage depends on the selected plan. Personal or unmanaged devices are not supported. Our services reduce risk but do not guarantee uninterrupted availability or full security.
Where do you go
from here?
Reach out and find out how great Enstep support can be!