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Occasional Update

brettHello friends, this is Brett Passmore.

For some, it has been a long time since we talked, and I apologize for that. I truly hope you are doing well. I will do my best to be in touch on a more consistent basis.

Our family had quite the holiday break. If you ever want to get to know your family and yourself, take
an RV trip. We just travelled to Ohio ……

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Reach out with MS Publisher greeting cards

Reach out with MS Publisher greeting cards

When you want to thank loyal customers and reconnect with friends, greeting cards offer a great way to reinforce the personal link between you and them. Using Microsoft Office Publisher 2007, you can quickly produce exactly the greeting card that you want. Learn how…

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Cloud Computing 101

Cloud Computing 101

cloud computingWith more and more people and organizations accessing the Internet, and as the potential uses of the web grows, the way business is done is naturally evolving as well.

One example of this is the emergence of cloud computing services. In essence, this is the outsourcing of an organization’s IT services to a different company. Everything is managed through the Internet – through “the cloud”, hence the term.

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Five Reasons to Consider Managed Services

Five Reasons to Consider Managed Services

Managed IT services are the technology solution of choice for large businesses, but many small and medium businesses remain resistant to considering this approach. Below are five reasons you may want to change your mind. Reason #1:  You need to control costs. In today’s economic environment, IT budgets have been slashed—but a cut in IT spending doesn’t come with a cut in demand for IT services. As a result, you have to do the same amount of work with fewer resources. Although managed services might cost more in the short-term, they cost far less in the long term once you account for the domino effect of lost productivity and customer dissatisfaction. Reason #2:  IT complexity is increasing. The breadth of information technology a company requires places small- to mid-sized businesses at a distinct disadvantage. Equipment is constantly upgraded in the market, and new IT-related specialties are emerging in a variety of areas, from telephony to networking. It’s difficult for small businesses to maintain the expertise necessary to properly manage these new technologies. Reason #3:  You’re more dependent than ever on IT. At the same time, companies have become dramatically more dependent on IT in the past few years—and increased use of IT leads to increased outages and greater loss of productivity. Reason #4:  Your existing solutions are inefficient. In today’s world, a one- or-two person in-house IT department or consultancy simply cannot handle the occasional IT breakdowns that are bound to occur. In many cases, employees have to wait in line to receive help. As a result, not only are your employees less productive, their morale is also decreased—and unhappy employees are less productive employees. Reason #5:  You need to maintain compliance. More and more companies are finding themselves subject to regulatory compliance, from Sarbanes-Oxely to the Health Insurance Portability and Accountability Act (HIPPA)—and most small businesses don’t have the resources to fully understand the requirements of these regulations, let alone comply with them. Of course, the best reason to consider managed IT services may be that IT isn’t your specialty. If managing IT infrastructure has absolutely nothing to do with your core competency, why wouldn’t you outsource it to an expert? By implementing managed services, you can utilize your internal IT resources for other purposes, such as supporting your strategic business objectives.

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Despite bad weather, the show must go on

Despite bad weather, the show must go on

The prevailing bad weather in the United States and Europe has caused varying degrees of production delays in all sorts of industries and business. In circumstances like these, communication is especially important – when all members of the organization need to stay connected to keep operations coordinated and moving forward. Bad weather or not, there has been an increased demand to maintain constant communication and continue productivity outside the office. With remote and mobile accessibility between all links in a company, efficiency can be maintained through working from remote locations. Your company’s employees – from the worker-bees out in field to supervisors, managers, and CXOs – no longer need to be limited by dependence on in-office resources. Our services provide solutions that allow people to maintain communication regardless of the weather and other productivity-stalling circumstances. We realize the importance of being able to keep in touch, especially in critical situations such as the current weather conditions. Please contact us to learn more about our communications solutions.

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Assessing and Documenting Your IT Needs

Assessing and Documenting Your IT Needs

You expect your computer to work when you turn it on. The last thing you want is to waste valuable time trying to get your email running or wrestling with a web browser that won’t load. These are frustrations you surely have experienced, and chances are you will again. But you don’t have to. Or, at the very least, you can make them as rare as your refrigerator breaking down or your car battery dying. To get there, you need to understand how well your IT environment is running. No, we’re not suggesting that you look under the hood to figure out what does what and how. Leave that to the IT people. What we’re proposing is a comprehensive endeavor to document all your IT processes and inventory your IT assets. Identify your best practices – those processes and functions that experience has proven to run efficiently and produce the most desirable results – and document them as part of your overall business practices. During the process of documenting your IT processes and functions, you’re bound to discover your IT environment isn’t as efficient as it should be – hence, your computer-borne frustrations. You’ll also identify needs that you weren’t aware of. Left unaddressed, these needs cut into productivity (and therefore profits), and can sometimes lead to costly IT network emergencies that would have been a lot less expensive with the right technology and proper maintenance in place. Let us help assess your needs through this documentation process, and identify solutions that will bring you peace of mind. Some common solutions include outsourcing some of your network functions such as security, backup and recovery, or email, so that they are maintained and updated to keep them running smoothly and prevent costly downtime. You expect your computer to work when you turn it on – and that is what we want to make sure happens.

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